When should you use leather care products?

To remove scratches:

With everyday use, it is normal for superficial scratches to appear on the leather, giving your bag a unique look. These marks can usually be removed by hand or with a soft cloth. If there are deeper scratches in the leather, we recommend applying a colour-neutral wax to the affected area. This protects the leather from the elements. The area where the wax has been rubbed in will initially appear slightly darker until the wax has been fully absorbed.

If the leather is dry:

Over time, your bag may develop a rougher surface and the leather may feel dry to the touch. To achieve a more even texture and softer leather, you can treat the bag with a colour-neutral wax or cream.