I’ve received a dispatch confirmation, but my parcel hasn’t arrived.
We are very sorry to hear that you have not yet received your goods and will investigate the whereabouts of your parcel for you as soon as possible. Please email us your order number at mail@Koffer24.de and we will deal with your enquiry straight away. It usually takes 2–4 working days for the courier to investigate, so we would ask for your patience. Should the parcel arrive in the meantime, please do let us know.